In an astonishing twist, Russell Vought, the acting head of the Consumer Financial Protection Bureau (CFPB), faced intense scrutiny after a series of missteps from a rental payment startup called Bilt, which he had previously praised for its swift responses to customer complaints. Testifying before Congress in mid-July, Vought asserted that he had revamped the CFPB’s approach to regulating financial firms, shifting from aggressive enforcement … Continue reading Trump Overseer Faces Allegations of Shielding Company That Defrauded Customers